Really: What's so difficult about being accountable for simple mistakes?
If you're going to make a mistake, a business is one of the best places to do so. So you get your hand slapped, big deal. When you're dealing with the public, you want to put your best face forward. Makes the customer feel good, makes you feel good for helping out ... right?
Overall, no one wants to screw up, especially when it's personal. But at least if you do so in a business atmosphere, when you're at work? It tends to be not quite as painful. Especially when it's a simple little thing. Depending on how you handle it, that is.
And if you're going to come up with an excuse? If it should come to that at least have the wherewithal to make it appear legitimate, something that has an inkling of plausibility.
Case in point: A friend posted this a few days ago ...
"And so I think I just heard the most original excuse why important paperwork is 2 weeks past due for delivery. Mail with streets, avenues, boulevards, etc., not abbreviated are returned by the US Postal Service. I think I would have believe the company dog ate it."
I couldn't help but question this.
"... wait ... wait ... what ... ??? Are you saying that if you address something "Monkey Business Road" it is more likely to be delayed than "Monkey Business Rd." ... ?!??? I want to make certain I'm clear on this ..."
Come on. The individual who made up this malarkey really thought they could pull this off?